William Hill Card Withdrawal
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.
For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
You agree to cooperate with any investigation we may make with regard to an unauthorized electronic transfer.
Withdrawals can be processed on the William Hill app by eCheck using VIP Preferred, with an Online Banking transaction, PayPal withdrawal or transferred to your William Hill Prepaid Play+ Card. All digital withdrawal transactions are subject to review. Your withdrawal request should be processed within 72 hours, but usually much quicker. William Hill may request additional documentation be provided for a withdrawal request to ensure customer security.
Details about each withdrawal method are provided below.
William Hill Plus Card Withdrawal Limit
Withdrawals can be processed on the William Hill app by eCheck using VIP Preferred, with an Online Banking transaction, or transferred to your William Hill Prepaid Play+ Card. All digital withdrawal transactions are subject to review. Your withdrawal request should be processed within 72 hours, but usually much quicker. William Hill may request additional documentation be provided for a withdrawal request to ensure customer security. Depending on the payment method you use the withdrawal processing time may vary. We have created a simple table for an easy overview of withdrawal processing times: Credit Card: 1-5 Working days. Bank Transfer: 1-5 Working days. Trustly: 3-5 Working days. Skrill: Instant (Occasionally this may take up to 2 days) Neteller: Instant (Up to 2 hours).
eCheck by VIP Preferred
VIP Preferred offers withdrawals directly to your bank account. This option is available even if you have not used this method to deposit, though your first request will require registration. Your account will be saved for subsequent transactions. There is a $20 minimum and a $5000 maximum withdrawal limit per transaction. VIP Preferred eCheck requests are processed daily but can take several days to be posted to your account by your bank.
Online Banking
Online Banking powered by PayWithMyBank can be used to withdrawal your funds directly to your bank account using you your online banking ID and password. No previous deposit with this funding type or registration is required. There is a $20 minimum and a $5000 maximum withdrawal limit per transaction. Withdrawal requests are processed daily and sent to our payment partner but may take several days to be posted to your account by your bank.
PayPal
William Hill Card Withdrawal Payment
Once you have used your PayPal account to deposit with William Hill, you may also use the account for to withdraw funds. There is a $20 minimum and a $10,000 maximum withdrawal limit per transaction. All withdrawals are subject to review to ensure customer security.
William Hill Prepaid Play+ Card
You may transfer winnings to your William Hill Prepaid Play+ Card. There is a $20 minimum and a $5,000 maximum withdrawal limit per day. There are no fees for loading the William Hill Prepaid Play+ Card or for transferring the funds to or from the William Hill player account. There is no monthly fee to maintain this prepaid card. In addition to funding your William Hill account, your card can be used to withdrawal cash at participating ATMs and anywhere Discover is accepted. More information will be enclosed with your card.